Everything is posted weekly on a Monday.

International Shipping does not have tracking unless the ‘Tracked’ shipping option has been selected at checkout (where applicable).

UK shipping will only have tracking for small parcels and not smaller items such as pins etc.

Postage timescales are as follows:

UK: is 2-3 days (up to 2 weeks)
Europe: 1-2 weeks (up to 6 weeks)
Rest of World:  1-3 weeks (up to 9 weeks)

If your item contains a preorder, everything in the order will be posted together once the preorder item(s) ship.

For more information when preorders will arrive, please check the project hub regularly for updates.

• Manufacturer contact information
  • Name: Stami Studios Ltd
  • Manufactured by one of our partners in China
  • Email address: support@stamistudios.com
  • EU Representative: PROCONSEIL FR 8 bis rue Abel 75012 Paris, France
• Age restrictions: Age 3+
• EU Warranty: 2 years
• Other compliance information: Meets the flammability, and lead, phthalates, cadmium and bisphenols level requirements.